Returns Policy
ALL SALES FINAL. However, you may return new, unopened items within 7 days of delivery for a refund minus a 15% restock fee deducted from the refund.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Unclaimed and Wrong Address
If you do not claim your package from your postal carrier, and it's returned to us, you can either receive a refund (minus the cost of shipping and a 15% restocking fee), or you pay for additional shipping and provide us with a valid address to resend your package.
Shipping
We can ship to virtually any address in the world. However, there are some restrictions to some international locations, like Russia, Mexico, and the Middle East.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.